Items Returned to Store
How returns to our shops are processed
You will have the option of a full refund if the item is within our 30-day return policy. We approve the refund in the shop to the original payment method used to purchase the item(s).
If the payment method you used is a debit/credit card or Clearpay, you will receive your refund immediately.
If you purchased your product using Klarna or PayPal, you will be handed a receipt confirming a refund has been approved and will receive your refund within 48 hours.
Please note: All personalised products and products supplied directly by any of our 3rd party suppliers cannot be returned to stores.
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